Debugging of ISPConfig 3 server actions in case of a failure

Friday, January 13, 2012 posted by Till

The follwing article describes the steps that can be taken to debug the ISPConfig 3 server scripts.

Enable the debug Loglevel in ISPConfig

Login to the ISPConfig intterface and set the log level to Debug under System > System > Server Config (see also chapter 4.9.2.2 of the ISPConfig 3 manual) for the affected server. After one or two minutes, there should be more detailed messages in ISPConfig’s system log (Monitor > System State (All Servers) > Show System-Log).

Disable the server.sh cronjob

Go to the command line of the server on which the error happens (on multiserver systems, it is often the slave and not the master) and run (as root):

crontab -e

Comment out the server.sh cron job:

#* * * * * /usr/local/ispconfig/server/server.sh > /dev/null >> /var/log/ispconfig/cron.log

Run the server script manually to get detailed debug output

Then run the command:

/usr/local/ispconfig/server/server.sh

This will display any errors directly on the command line which should help you to fix the error. If you have fixed
the error, please don’t forget to uncomment the server.sh cron job again.

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